RETURN POLICY

Items eligible for return:

1)  Regular priced items that are stocked in our store (MarktPlace)

2)  Home décor, prints, lamps

  • All items must be returned within 7 days of receipt of the item
  • Any item accepted for return must be in original, unused condition (both item and packaging). As such, bedding and pillows cannot be returned

Items that cannot be returned:

1)  Clearance items

2)  Special order and Non-stocked items.  These items require a non-refundable 50% deposit and are submitted for production immediately upon order placement.  As these items are custom-ordered to your specifications, including your choice of fabric, trim and design elements, any cancellation will result in the forfeiture of the 50% deposit.  Please note that these items, once delivered, cannot be returned.  Any concerns or issues with the item will be repaired under the manufacturer’s warranty policy.

RE-STOCKING FEE

–  Upon inspection, all in-stock (MarktPlace) furniture is eligible for exchange or refund within 7 days of receipt, less a 10% restocking fee. 

–  Returns will be credited using the original method of payment

–  Orangeville furniture will not be liable for any labour, assembly or delivery charges.  Delivery and assembly charges are non-refundable. 

–  If Orangeville Furniture is required to pick up the item for return, the customer shall be responsible for all additional charges